Customer and employee feedback platform.
Made in Switzerland for teams that act on what they hear.
Screver collects feedback in every channel and language, uses AI to make sense of open answers and routes what matters to the right team – so signals from customers, patients, guests and employees are acted on while it still matters.
TRUSTED BY LEADING BRANDS ACROSS INDUSTRIES
TRUSTED BY LEADING BRANDS ACROSS INDUSTRIES
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Voice of Customer
Collect, interpret, and act on feedback from customers, patients, guests, students and partners
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Different industries.
One goal: act on what you hear.
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“Screver changed the way we capture and act on customer feedback. What used to take months now happens in hours - with insights we can trust, fully compliant, and ready to guide our next move”
Customer stories
from pharma to the Alps
Customer stories
from pharma to the Alps
MSD Voice of Customer Strategy
Screver connected real-time feedback across all launch channels into one system, linking experience metrics with business KPIs and enabling faster, safer decisions.
Reframing congress engagement for CSL Vifor
Screver connected every congress stage into one flow, turning live interactions into compliant, real-time feedback that guided launch actions within days.
Guest experience at Germany’s largest theme park
Screver collects guest feedback across rides, restaurants, hotels and events, and turns it into live insights that park teams act on the same day.
Making service quality visible
Screver turned scattered complaints into satisfaction measured at every customer contact – and into reporting a publicly owned utility can put in front of its owner.
Start it easy: here’s what your first weeks with Screver look like
Week 1
- ◼SET up your teams and spaces
- ◼CREATE OR Import existing quizzes/surveys
- ◼Configure logic, scoring, branching
- ◼CONNECT YOUR CRM AND CORE SYSTEMS
- ◼DEFINE INTEGRATION AND DATA FLOWS
- ◼Set up analytics & DASHBOARDS
Week 2
- ◼Run your first Feedback campaigns
- ◼Monitor first responses in analytics
- ◼Export summary reports
- ◼SET UP AND RUN A CUSTOM AI AGENT
- ◼Drive participation insights
Week 3
Wonder why you didn’t switch sooner
Trusted by leaders worldwide
“A congress isn’t just an event; it’s the start of a relationship. Using Screver, we turned every interaction into a moment to listen, engage, and prepare better for each launch.”
“We wanted to move from collecting feedback to generating action. With Screver, our teams can now see what matters and fix it while the campaign is still running.”
“My vision is to create a working environment where employees feel valued, supported, and fulfilled. Leadership starts at the individual level.”
A congress isn’t just an event; it’s the start of a relationship. Using Screver, we turned every interaction into a moment to listen, engage, and prepare better for each launch.
Amelie Layaz
Omnichannel Manager, CSL Vifor Switzerland
We wanted to move from collecting feedback to generating action. With Screver, our teams can now see what matters and fix it while the campaign is still running.
Stelios Charitakis
Customer Experience lead, Mid-Europe Region, MSD
My vision is to create a working environment where employees feel valued, supported, and fulfilled. Leadership starts at the individual level.
Stefan Goetz
Chief Physician and Medical Director at Klinik St. Katharinental, COO of Rehabilitation Services at Thurmed AG
A congress isn’t just an event; it’s the start of a relationship. Using Screver, we turned every interaction into a moment to listen, engage, and prepare better for each launch.
Amelie Layaz
Omnichannel Manager, CSL Vifor Switzerland
We wanted to move from collecting feedback to generating action. With Screver, our teams can now see what matters and fix it while the campaign is still running.
Stelios Charitakis
Customer Experience lead, Mid-Europe Region, MSD
My vision is to create a working environment where employees feel valued, supported, and fulfilled. Leadership starts at the individual level.
Stefan Goetz
Chief Physician and Medical Director at Klinik St. Katharinental, COO of Rehabilitation Services at Thurmed AG
