AI Agents built to understand every customer voice
Screver AI Agents turn complex feedback into clear, actionable intelligence. From safety alerts to topic trends and launch insights, they connect every signal in real time with full traceability.
Powered by Screver IQ.
Trained on medical knowledge.
Each agent is powered by Screver IQ – combining your Product and Brand IQ (including therapeutic area knowledge, product and brand data, and scientific materials) with Screver Life Sciences Customer & Employee Experience Knowledge Base.
It continuously listens for spontaneous mentions of side effects or safety concerns, turning raw text into structured, compliant data streams ready for pharmacovigilance review.
Meet our Agents
Detects side effects or safety mentions in open text unstructured feedback and automatically alerts your Pharmacovigilance team.
Monitors shifts in key themes like access, dosing, education, message relevance, rep interactions, content performance, or channel engagement – and alerts the right team before issues spread.
Combines HCP and patient data into one weekly Launch IQ score and report – showing sentiment, adoption, and what drives performance.
Delivers a one-page summary of top positives, negatives, and trends from the surveys.
Detects repeated negative comments about i.e. reps, materials, or training – and sends structured alerts to Sales Excellence or another relevant team.
Looking for a custom Agent for your therapeutic area?
Let’s build one together – tailored to your data, workflow, and market realities. Whether it’s oncology, vaccines, or animal health, your Agent can be trained on the exact terminology, feedback signals, and KPIs that matter to your teams.
4×
Faster decision-making from automated feedback analysis
50%
Reduction in delayed responses to critical feedback
4×
Faster decision-making from automated feedback analysis
Want to launch or improve your Voice of Customer program?
Share a few details, and our team will get in touch to co-create a plan tailored to your products, markets, and therapeutic area.
Screver IQ Resources
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“A congress isn’t just an event; it’s the start of a relationship. Using Screver, we turned every interaction into a moment to listen, engage, and prepare better for each launch.”
