• Webinar
  • On demand

Thurgau Hospital

Nurturing HCP well-being and its impact on clinical care quality & patient experience

November 30, 2023

Video poster

We recently hosted an insightful webinar with Stefan Goetz and Tanja Palm. The webinar focused on innovative strategies to improve healthcare professionals’ (HCP) well-being and their impact on patient care. The session also discussed leadership and employee challenges, with real-life case studies from Thurgau Hospital.

Key insights:

  • Reducing HCP Turnover: Strategies implemented at Thurgau Hospital for addressing healthcare staffing challenges.
  • Leadership and Employee Happiness: Exploring the correlation between management styles, HCP satisfaction, and retention.
  • Impact of HCP Well-being on Patient Care: Discussing the direct link between healthcare professionals’ well-being and patient experiences.
  • Sustaining Employee Satisfaction: Effective methods for maintaining high satisfaction levels across different tenure periods.
  • Feedback as a Tool for Engagement: The importance of listening to employees and patients and implementing actionable feedback.

Webinar resources:

Did you miss the live session or want to revisit the discussion? Here is the recording of the webinar, as well as the presentation slides.

Next steps:

As a result of the webinar, several follow-up questions were received. Due to this, we are arranging consulting sessions for those interested in creating HCP engagement, HCC satisfaction, or feedback projects in 2024. Interested in joining? Feel free to click on Request a demo, and we’ll discuss it in a short call as soon as possible.

Speakers & Special Guests

Stefan Goetz

Stefan Goetz

Chief Physician and Medical Director at Klinik St. Katharinental, COO of Rehabilitation Services at thurmed AG

Tanja Palm

Tanja Palm

CMO & Co-Founder, Capptoo AG