Webinar

Thurgau Hospital:

Nurturing HCP well-being and its impact on clinical care quality & patient experience

November 30th, Thursday

4pm - 5pm CET

In the dynamic world of healthcare, Thurgau Hospital is a shining example of innovation in managing the well-being of healthcare professionals (HCPs). Our upcoming webinar spotlights critical discussions about employee challenges, leadership impacts, and retention strategies, enriched by insights from Stefan Goetz and Tanja Palm, renowned figures in healthcare leadership and marketing.

Key Takeaways:

  • How to Achieve Lower HCP Turnover? Thurgau Hospital does not face the typical healthcare employee shortage that affects hospitals. Stefan works in rehabilitation, so let’s discuss the general picture with Tanja and how it impacts different departments.
  • How Does Management Style Influence Employee Happiness? Stefan observed higher happiness levels among his employees, suggesting a correlation between employee satisfaction and stable job retention. The discussion will explore how management style impacts employee well-being.
  • How Does HCP Well-Being Influence Patient Care? A thought-provoking conversation with Tanja and Stefan on the direct influence of HCPs’ well-being on patient care and experience.
  • Strategies for Proactive Employee Retention: Stefan uses feedback and surveys to prevent employee turnover. In addition to organizational changes, his goal is to help his employees find fulfillment in their roles.
  • Managing Long-Term Employee Satisfaction: Insights on maintaining employee satisfaction over the years at Thurgau Hospital, especially among long-term employees.
  • Feedback Frameworks for HCPs and HCCs: Learn from our survey template how to collect employee and patient feedback.
  • Webinar Recordings: Can’t Attend the Webinar Live? No Problem!

The webinar is recorded and available for on-demand viewing. You’ll have the flexibility to watch the webinar at your convenience and revisit the content whenever you need a refresher.

Join us for this enlightening session to delve into these crucial topics and more, uncovering ways to improve the patient experience by addressing fundamental issues in healthcare HR and management. This webinar isn’t just a learning opportunity; it’s a chance to revolutionize your approach to healthcare leadership and employee satisfaction.

Speakers

Stefan Goetz

Stefan Goetz

Chief Physician and Medical Director at Klinik St. Katharinental, COO of Rehabilitation Services at thurmed AG

Tanja Palm

Tanja Palm

CMO & Co-Founder, Capptoo AG