Collect, interpret, and act on feedback from HCPs, patients, vets, farmers and partners – all in one intelligent, compliant platform.
Screver VoC isn’t another feedback tool – it’s an only AI-native platform developed for pharma, biotech, and animal health. It listens to every signal and transforms them into insight that’s accurate, secure, and instantly actionable.
Understands the language of HCPs, patients, farmers, vets and scientific data – built on pharma-grade models trained across therapeutic areas, product launches, and regulatory contexts.
Detects safety signals, topic shifts, and satisfaction trends in real time – routing alerts and summaries directly to the right team without waiting for reports.
Uses RAG and sentiment models to forecast adoption barriers, adherence risks, and launch performance – helping you act before metrics decline.
Capture feedback across all your channels – Veeva, SFMC, events, rep meetings, calls, or QR codes – and see the full picture of your customer experience in real time.
Screver connects touchpoints and teams, turning fragmented data into a continuous learning loop.
Create surveys that feel natural, look beautiful, and stay fully compliant.
Whether shared by email, QR code, or face-to-face, Screver surveys blend into every digital channel – designed for pharma, biotech, and animal health teams that care about real completion, not just clicks.
Access powerful dashboards inside Screver or stream results to Qlik, Power BI, or your enterprise BI suite.
Track sentiment, satisfaction, and safety signals by product, market, or audience –with insights ready for action, not just visualization.
Detects side effects or safety mentions in open text unstructured feedback and automatically alerts your Pharmacovigilance team.
Monitors shifts in key themes like access, dosing, education, message relevance, rep interactions, content performance, or channel engagement – and alerts the right team before issues spread.
Delivers a one-page summary of top positives, negatives, and trends from the surveys.
Detects repeated negative comments about i.e. reps, materials, or training – and sends structured alerts to Sales Excellence or another relevant team.
Unlike traditional VoC providers, we don’t start with a heavy rollout – we start small and scale fast.
We launch agile pilots, test in real environment, and adjust the strategy based on early results.
Each project evolves naturally – from one market or product to a Global VoC program – with teams learning and improving along the way. and guided change management.
Share a few details, and our team will get in touch to co-create a plan tailored to your products, markets, and therapeutic area.
