Voice of Customer. Built for the science of experience.
Understands the language of HCPs, patients, farmers, vets and scientific data – built on pharma-grade models trained across therapeutic areas, product launches, and regulatory contexts.
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Pharma Domain-Trained Intelligence
Understands the language of HCPs, patients, farmers, vets and scientific data – built on pharma-grade models trained across therapeutic areas, product launches, and regulatory contexts.
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Continuous Insight Automation
Detects safety signals, topic shifts, and satisfaction trends in real time – routing alerts and summaries directly to the right team without waiting for reports.
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Predictive Experience Analytics
Uses RAG and sentiment models to forecast adoption barriers, adherence risks, and launch performance – helping you act before metrics decline.
Unify every signal into one intelligent flow.
Capture feedback across all your channels – Veeva, SFMC, events, rep meetings, calls, or QR codes – and see the full picture of your customer experience in real time.
Screver connects touchpoints and teams, turning fragmented data into a continuous learning loop.
Surveys built for high engagement. Launched in minutes.
Create surveys that feel natural, look beautiful, and stay fully compliant. Whether shared by email, QR code, or face-to-face, Screver surveys blend into every digital channel – designed for pharma, biotech, and animal health teams that care about real completion, not just clicks.
Your data, analyzed where you work.
Access powerful dashboards inside Screver or stream results to Qlik, Power BI, or your enterprise BI suite. Track sentiment, satisfaction, and safety signals by product, market, or audience –with insights ready for action, not just visualization.
AI Agents for Voice of Customer
Detects side effects or safety mentions in open text unstructured feedback and automatically alerts your Pharmacovigilance team.
Monitors shifts in key themes like access, dosing, education, message relevance, rep interactions, content performance, or channel engagement – and alerts the right team before issues spread.
Delivers a one-page summary of top positives, negatives, and trends from the surveys.
Detects repeated negative comments about i.e. reps, materials, or training – and sends structured alerts to Sales Excellence or another relevant team.
Our approach to employee activation
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Co-Develop & Pilot – Start small, test fast, prove value
We start with people, not processes. Each pilot measures how teams react to new initiatives, leadership styles.
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Refine & Align – Optimize workflows and metrics before scaling
We start with people, not processes. Each pilot measures how teams react to new initiatives, leadership styles.
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Expand confidently and let AI guide progress.
The results shape stronger cultures, better communication, and measurable improvement.
Want to launch or improve your Voice of Customer program?
Share a few details, and our team will get in touch to co-create a plan tailored to your products, markets, and therapeutic area.
Screver IQ Resources
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“A congress isn’t just an event; it’s the start of a relationship. Using Screver, we turned every interaction into a moment to listen, engage, and prepare better for each launch.”
